Intake is where the loop starts. Two steps. Capture pulls from the systems you already use. SharePoint, Box, Salesforce, wherever it lives. Nothing gets moved and nothing gets migrated, because information flows both ways and your teams keep working exactly where they already work. Structure puts what comes in into the same shape every time. A question, an answer, the context around it, and where it came from. Nobody fills in a form. The AI reads what it found and drafts the entry. And this is where most companies stop. They pull it all together, they build the thing, they call it a knowledge base. That is two steps out of eight, and it is why nobody trusts it a few months later. cognatum.ai/the-loop #KnowledgeManagement #IntelligenceManagement #EnterpriseAI #Cognatum