AI tools are transforming how work gets done, from synthesizing and summarizing information to drafting content and supporting decision-making. But increased speed and productivity do not necessarily translate into increased capability. In this GP Strategies' Performance Matters and Chief Learning Officer Webinar, Matt Donovan explores the concept of the competence illusion, an emerging challenge in AI-enabled work where people can appear competent without developing the knowledge, judgment, and skills needed to perform independently. Matt examines how AI-assisted outputs can create the impression that we have learned something when we have actually only witnessed it. He explores how the features that make AI useful can also reduce the productive friction necessary for meaningful learning and skill development. The session explores what this means for learning and development, workforce capability, AI adoption, and training strategy, and how organizations can build teams that are AI...