Meta’s Diana Doukas joins the President’s Tech Brief to explain Muse, the company’s new AI agent for small businesses. Doukas describes how Muse connects—with a user’s permission—to tools such as QuickBooks, Shopify, and Canva, and how it is designed to perform tasks across marketing, finance, operations, scheduling, and customer outreach. The conversation also covers the difference between AI agents and traditional chatbots, questions around user control, and how Meta is introducing the technology to small-business owners. #AI #SmallBusiness #Meta #AIAgents