Paid a tax relief company, but can’t get a clear update? Before you switch companies or handle your IRS debt yourself, find out what you hired them to do, what they’ve actually done, and what needs to happen next.
I’m Logan Allec, a CPA and the owner of Choice Tax Relief. In this video, I walk through how I would evaluate the situation:
- Review your contract and compare it with what you were told during the sales process
- Check what work has been completed, including relevant IRS account transcripts
- Address communication problems and ask for regular updates
- Request your full case file, a summary of the work, and the next steps before moving on
- Understand the limits of refunds and chargebacks, and address your IRS power of attorney if you leave
- Decide whether to handle the case yourself or hire another provider
- Check who owns a new company, who will actually work your case, what they will do, and the credibility of its reviews
A slow case does not automatically mean the c...