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What does it take to lead a team that helps create unforgettable guest experiences every day? Meet Edwin, Housekeeping Manager at Pixar Place Hotel at the Disneyland Resort, who started his Disney journey as a participant in the Disney College Program and now leads a team dedicated to delivering exceptional service and creating magical moments for guests. In this role spotlight, Edwin shares how he supports his Housekeeping cast members by providing the guidance, tools and encouragement they need to succeed. From developing talent to helping teams create memorable guest experiences, leadership in Housekeeping is all about empowering others and making a meaningful impact behind the scenes. Edwin also reflects on how the Disney College Program helped shape his career, providing a strong foundation in Disney service, leadership and teamwork that continues to influence his approach today. 0:00 – Hospitality Careers at Disney | From College Program to Leadership 0:17 – Meet Edwin | Seni...
https://youtube.com/watch?v=TRzlHJeeiUI
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