When should you use Copilot Studio instead of Agent Builder—and which agent harness should you choose? In this episode of Agent Academy Recruit NextGen, April Dunnam walks through the Copilot Studio fundamentals you need before building your first agent. Explore the Copilot Chat, Standard, and GitHub Copilot harnesses, then get a tour of the building blocks that shape your agent’s behavior: instructions, models, knowledge, tools, skills, memory, and connected agents. In this video, you’ll learn: * How Copilot Studio fits into Microsoft 365, Power Platform, and Azure * When to use Agent Builder vs. Copilot Studio * How to choose a harness using an IT support scenario * How the agentic loop plans, acts, observes, and adjusts * How knowledge sources, connectors, MCP servers, and skills fit together * Where Work IQ, workflows, and connected agents come into play * What to adjust when your agent isn’t delivering the results you expect Continue watching the Agent Academy Recruit NextGen...