What does it really take to create a healthy company culture? In this Leading Up episode, Brandon Carson of Starbucks shares how values like trust, autonomy, and purpose scale across a 450,000-person workforce—and why culture isn’t just top-down. 🌍 From his journey across companies like Walmart, Delta, and Home Depot to his current work at Starbucks, Brandon explores how high-performing leaders foster belonging, transparency, and learning at every level. Timestamps 00:00 – Meet Brandon Carson, VP of Learning at Starbucks 01:20 – From textbook designer to L&D leader 03:00 – What defines a learning company culture 05:00 – Why culture is everyone’s responsibility 06:45 – Autonomy, trust, and belonging in leadership 08:30 – Leading with purpose in times of turbulence 11:00 – The Starbucks “immersion” experience 13:00 – Building trust in hybrid and remote teams 15:00 – From micromanagement to mastery coaching 17:00 – The role of AI in reshaping work and leadership 20:00 – Scalable learni...