Want to lead with confidence? Learn how effective communication can build trust, boost morale, and inspire action. In this episode, executive coach and author Deb Grayson Riegel shares trust-based communication strategies you can use in any professional setting. Discover how to listen like a leader, speak with empathy, and manage conflict productively—whether you’re just starting out or leading teams. ⏱️ Timestamps 00:00 – Why great presenters are great listeners 01:00 – How communication builds (or breaks) trust 02:24 – Understanding bias and communication pitfalls 06:00 – Feedback: how to ask for it and use it 07:00 – Communication tips for early career professionals 09:03 – Building empathy into leadership messaging 13:00 – The three types of empathy every leader needs 14:50 – How trust drives performance and wellbeing 16:00 – Culture vs. climate: what you *can* change 17:00 – Conflict: how to move from tension to resolution 22:30 – The SNAP method for confli...