Sonos, the company that makes premium audio equipment, rolled out a redesigned app last year that was supposed to improve the user experience and accelerate the company’s pace of innovation. The idea sounded great—until it led to one of the most disastrous software updates in the recent history of consumer technology. 📷: Sonos, Bloomberg News, Associated Press Host/Columnist: Ben Cohen Producer: @jacob.ohara #sonos #Tech #business #wsj