After moving from Brazil at age 18 to study French and literature, Sofia Theard found a new purpose: helping her community recover from disasters. Fluent in Spanish, English and Portuguese, Sofia became a lifeline for families displaced by recent flooding in Ruidoso, New Mexico. In shelters, she comforted children, guided older adults through resources, and helped people feel seen and supported. “It was heartbreaking to witness, but the moment someone sees that big Red Cross on the van, you can see the relief in their face,” she said. “It’s a sign they haven’t been forgotten. It means help has arrived.” Sofia joined the RedCrossNewMexico after witnessing the South Fork and Salt Fires. With no prior experience, she signed up online and got to work. “I had no experience but could speak a few languages,” she said. “In a few simple steps, I signed up online and became part of the efforts. I discovered that shelter residents could sit together, eat communally, and share the experience o...