Tech to the rescue! James (Jim) Slocum, Chief Information Officer of OneUnited, shares how he uses Service Cloud to eliminate manual tasks, streamline remote work, swarm on cases, and give his employees a user interface they actually enjoy using. #Salesforce #SimplyPut #OneUnitedBank Watch more episodes of Simply Put on Salesforce+: salesforce.com/plus Simply Put: Discover how these companies used Salesforce technology to revolutionize their business and customer needs. 0:00 - Intro 1:00 - Simply Put, Chief Information Officer of OneUnited Bank 2:08 - The challenges of navigating through the pandemic 3:02 - Tip #1: Invest in efficiency 3:59 - Tip #2: Engage and work anywhere 4:34 - Tip #3: Choose a UI you love 5:00 - How OneUnited Bank makes a difference Subscribe to Salesforce: bit.ly/SalesforceSubscribe Learn more about Salesforce: Website: salesforce.com Facebook: facebook.com/salesforce Twitter: twitter.com/salesforce In...