Follow @This Is Money for more Delivery company Evri has been crowned the 'worst' parcel firm in the country based on customer satisfaction, for the third year running. More than two in five customers were unhappy with the contact and complaints process at the company, according to regulator Ofcom, which annually polls households on deliveries made by nine couriers. Just 31 per cent of those surveyed were happy with the customer service offered by Evri after contacting it. #evri #delivery #postoffice #shoppinghaul #news