@RogersHelps and @FidoSolutions, why can’t you be like @AppleSupport @rodemics @TechSmith @Zoom They CARE about their customers. Each of them goes above and beyond reasonable expectations, to support their customers; especially @apple and #Røde. #Apple REPLACED my #iPhone 6 THREE TIMES — OUT of WARRANTY. One instance was because, unlike @SamsungMobile (since at least 2014!), they had not yet begun mandatory 🏊‍♀️ #Swimming lessons for all iPhones. Back then, Apple’s iPhones didn’t even know that they should hold their breath while underwater. RØDE provides 24/7 support, 365 days per year — including voice-to-voice, with a REAL human being, who is both normal and patient. Meanwhile, I called @Rogers tech support, because getting through to a person at @Fidomobile, requires 5 to 7 *IVR levels first. #Rogers used #AI to shunt me to #Fido, then ended the call shortly thereafter. Sigh