When one Bolt rider in Nigeria asked a driver to end the trip, he became irate. “The next thing I saw was a punch on my face,” she said. Bolt’s customer service team told the woman, “We hope that you try to be more careful next time.”⁠ ⁠ Drivers like Bolt because its onboarding process is less rigorous than that of Uber, its main competitor. But the easier standards can be exploited by unscrupulous drivers, with some apparently selling their Bolt accounts to unregistered third parties.⁠ ⁠ The taxi startup Bolt has faced growing criticism over the behavior of some drivers on the platform, with female passengers, in particular, facing verbal — and even physical and sexual abuse — from drivers.⁠ ⁠ Click the link in our bio to read the full story. Photo by kcnwakalor for restofworld.⁠ ⁠ #bolt #gigwork #boltdrivers #ridehailing #nigeria