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Professional Hockey League

Join our team!  By applying, you will be added to the prospects list.

Prospects

Founded in 1917, the National Hockey League (NHL®) is the premier professional ice hockey league in the world, and is one of the major professional sports leagues in the United States and Canada.

With more than 1500 employees across the US and Canada, the NHL is a global sports and entertainment organization committed to building healthy and vibrant communities using the sport of hockey.

At the NHL, we are looking for dynamic, energetic and impactful individuals who are committed to doing the same by sharing in our philosophy that Hockey is for Everyone – and inclusion belongs on the ice, in the locker rooms, boardrooms and stands.

Summary

WHAT WE EXPECT OF YOU

The National Hockey League is seeking a highly skilled and experienced data professional to lead the League’s social media analytical efforts. Social media metrics are a key driver to better understand the interests of hockey fans. The Manager will focus on social listening, as well as the measurement and analysis of both owned and non-owned accounts. The Manager will play a key role in shaping the NHL’s social media strategy through quantitative analysis, qualitative observations, and awareness of industry trends and best practices.

To succeed in this role, the Manager must be able to operate effectively across business units, work in a collaborative manner, have excellent communication skills and be driven by curiosity. This role will report into the Chief Marketing Officer’s business unit and will collaborate with the VP, Social Media; Senior Director, Digital & Social Analytics; Senior Manager, Digital Analytics and others to ensure high output quality and to prioritize various business needs.

Essential Duties And Responsibilities

Lead NHL’s analysis around all social media metrics
Develop automated dashboards and deliverables for several different audiences including C-level, NHL social media team, and NHL Clubs
Demonstrate data-driven storytelling skills –create and deliver compelling presentations with outstanding visuals to high level stakeholders
Translate technical aspects of analysis and metrics into actionable insights
Maintain a deep knowledge of new and emerging platforms across the social media space
Understand social media usage trends, behavior, new platforms, methodology updates, metrics definitions, and the shifting metrics of existing platforms

Qualifications

Knowledge Areas/Experience

Required

5+ years of social media analytics, reporting and storytelling experience
Advanced level of expertise with social media analytics vendors (MVPIndex, TalkWalker, Zoomph, Emplify, Pendulum, Hootsuite, Videocites, etc.)
Strong proficiency using data visualization tools (Tableau, Looker, Power BI, Qlik, etc.)
Strong proficiency using Microsoft Excel
Experience and comfort working independently and managing multiple projects in a fast-paced environment

Preferred

Familiarity with CMS tools is a plus
Familiarity with Adobe Analytics and Google Analytics is a plus
Experience negotiating contracts with vendors is a plus

Required Skills

Ability to prioritize, project-manage, problem solve, and drive progress forward under pressured timelines
Comfort with working in cross-functional teams and collaborating with non-technical stakeholders
Ability to handle large data sets and provide strategic analysis
Strong analytical and problem-solving skills with a keen attention to detail

CORE COMPETENCIES

These core competencies reflect the underlying values that are necessary to represent the National Hockey League:

Accountability
Adaptability
Communication
Critical Thinking
Inclusion
Professionalism
Teamwork & Collaboration

The NHL offers U.S. regular, full-time employees:

Time to Recharge: Utilize our generous Paid Time Off (PTO) to focus on your well-being and ensure a healthy work/life balance. PTO includes paid holidays, vacation, personal and sick days, plus an extra day off for your birthday.

Ability to Focus on your Health: Along with competitive salaries, the NHL offers comprehensive health benefits to employees and their eligible dependents effective on their first day with us – there is no waiting period. The NHL subsidizes a large portion of the health benefits costs, therefore your cost for medical, dental and vision coverage is minimal.

We also offer our employees and members of their household access to our Employee Assistance Program (EAP) to support mental, physical, and financial health. In addition, employees have access to a digital wellness resource designed to improve health and happiness through courses in sleep, movement, and focus. These services are confidential and at no-cost to our employees.

Childcare Leave: Because your family is the NHL family, employees are offered comprehensive Childcare Leave to welcome your new addition. The primary caregiver to the child is entitled to up to 12 weeks of paid Childcare Leave, at full pay, following the birth, adoption, or placement of a child.

Employees that are not the primary caregiver to the child are entitled to up to 6 weeks of paid Childcare Leave, at full pay, which must be taken within the first 6 months following the birth, adoption, or placement of a child.

Confidence in your Retirement Goals: Participate in the NHL’s Savings Plan which includes a 401K (pre-tax and Roth options) plus non-elective (employer) contributions to keep your retirement goals on track.

A Hybrid Work Schedule: The NHL recognizes the value of flexibility in work locations/schedules to help our employees balance work/life priorities. Hybrid work schedules are available for a majority of our roles.

Our New Headquarters: Our new, state of the art, offices are located at One Manhattan West in Hudson Yards. When you’re in the office, you can conduct meetings in one of our high-tech conference rooms, have lunch with a view or play in the game room. Employees can also enjoy New York’s newest neighborhood that is home to more than 100 shops, culinary experiences, and public artwork.

A Savings for Commuting: Participate in the NHL’s pre-tax commuter benefit plan which helps offset the financial cost of traveling to and from our office.

NHL Partner Rates: Unlock exclusive pricing from our Partners that include savings on travel, consumer goods and services, plus the NHL Store.

Life at the NHL: In your first few days, you meet with your new teammates and the HR Team. You have the opportunity to learn more about the NHL and our workplace culture. Employees are invited to play hockey during our Tuesday Night Skate at Chelsea Piers, join our Employee Resource Groups and more. You are a part of our team and we encourage you to be your authentic self, adding to our dynamic workplace culture.

SALARY RANGE:

$80-85K

Actual base pay for a successful candidate will be determined based on a variety of job-related factors, including but not limited to: experience/training, market demands, and geographic location.

When applying, please be sure to include a cover letter with your salary expectations for this role. We thank all applicants for their interest in this opportunity, however only qualified candidates selected for an interview will be contacted. NO EMAILS OR PHONE CALLS PLEASE.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Manager, Social Media Analytics

NHL, (aka @NHL), is a professional hockey league. With 36k posts, NHL has over 2b views and 477m likes. NHL has collaborated with top companies and creatives like Winnipeg Jets, Boston Bruins, Minnesota Wild, Calgary Flames, Colorado Avalanche, Washington Capitals, Nashville Predators, LA Kings, and New York Rangers. 

NHL's posts on Gondola

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